Master in Customer Experience and Innovation (Master Degree)


For more information about Master in Customer Experience and Innovation at EAE Business School, please visit the webpage using the button above.

The award
Master Degree

How long you will study
12 Months

Domestic course fees
EUR 14000 per year

How you will study
full-time, part-time

Course starts
find out

International course fees
EUR 14000 per year

All study options

About Master in Customer Experience and Innovation at EAE Business School

The Master in Customer Experience & Innovation aims to create professionals who have the skills to successfully develop and implement innovation and Design Thinking & Customer Experience processes in companies. You will learn the use of methodological tools and techniques, practicing “empathy” methods to put yourself in the shoes of potential clients and be able to detect their needs, while developing your creativity, applying it to solving real business problems.

The World Economic Forum conducted a study in which it determined that by 2020 among the 10 most in-demand skills are creativity, the ability to solve complex problems and critical thinking. In this context, methodologies to promote innovation and customer focus, such as  Design Thinking & Customer Experience , have taken on enormous relevance.

These methodologies are increasingly a common practice in the ways of working of companies, even the most traditional, in their digital transformation process in which they try to be more agile and respond better to market demands by adopting the ways of working of startups.

Study options for this course

  • The award How you will study How long you will study Course starts Domestic course fees International course fees
  • The awardMaster DegreeHow you will studyFull-time, Part-timeHow long you will study12 months
    Course starts find outDomestic course feesEUR 14000 per yearInternational course feesEUR 14000 per year

Entry requirements for this course

Contact EAE Business School to find course entry requirements.

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